FAQs

We craft extraordinary chocolate while creating opportunities for autistic people. Every bar, every box, every bite supports meaningful employment, training, and empowerment.

For every £1 spent (excluding delivery), 69p directly benefits young autistic people. It's not just a number — it’s impact you can taste. We even email you a personal report showing how your support makes a difference.

Most of our autistic team members join us through work experience. If you (or someone you support) are interested, send us a CV and we’ll start the conversation. No formal interviews — just a friendly chat to see how we can work together.

Yes, we were one of the proud winners of Channel 4’s Aldi’s Next Big Thing — and it was a moment we'll never forget. We crafted 50,000 bars for stores across the UK. While it was a one-time limited run (and they sold out fast!), we’re incredibly grateful to Aldi and Channel 4 for helping us share our story — and our chocolate — with so many new people.

Missed out? Don’t worry. You can still shop those award-winning flavours (and plenty of others) right here on our website.

You can pay securely using Visa, MasterCard, AmEx, PayPal, Shop Pay, and more — all directly through our website. Once you’ve placed an order, simply log into your account to track it, check your order history, and bask in the glow of delicious choices made.

Check your spam folder (sometimes emails hide there). Still no luck? Drop us a line at sales@harryschocs.co.uk and we’ll sort it out quickly.

If you’ve pre-ordered something delicious, look out for the estimated shipping date on the product page. That’s when we’ll begin dispatching your order. Once it’s on its way, you’ll receive an email with tracking info so you can follow its journey — from our kitchen to your doorstep.

To keep things smooth and sustainable, we send all items together once your pre-order is ready. If you need the non-pre-order items sooner, we recommend placing a separate order — that way, nothing has to wait.

Yes, and we’d love to help you do just that. Whether you're celebrating a big win, thanking your team, or planning an unforgettable event, our handcrafted chocolates make for standout gifts — with meaning baked right in.

We even offer custom-branded chocolates (yes, your logo on a chocolate!) for that extra-special touch.

To get started, email sales@harryschocs.co.uk with your event date, number of gifts needed, budget per person, and any ideas you already have. One of our team will get back to you to help you create something brilliant.

Delivery timings vary — check our Shipping & Delivery page for the latest info. Once dispatched, you’ll get tracking details via Royal Mail. If you’ve picked a delivery date, we’ll aim to hit it. Promise.

If we haven’t dispatched it yet, yes! Email us ASAP at sales@harryschocs.co.uk. Once it's out the door, it’s in Royal Mail’s hands — and maybe your neighbour’s.

One order = one address. But for bulk gifting, email us — we’ll send a template and handle the rest.

Yes! There’s a box at checkout to include a heartfelt message or special delivery instructions (even “don’t open ‘til Friday!”). Forgot to add it? Email us quickly and we’ll try to sneak it in.

Nope. Gift-ready and price-free — just how it should be.

Sign up for our newsletter and get first dibs on discounts, chocolate club news, and exclusive treats.

Just pop your code into the box at checkout. Gift cards never expire (they're as timeless as our truffles).

All vegetarian, all gluten-free, and there are vegan options too! Check each product for the details.

No alcohol. And we never add palm oil — a couple of ingredients from suppliers may contain sustainable palm oil, but we’re always on the lookout for better.

Yes — our cardboard boxes and inner trays are recyclable. Beautiful and better for the planet.

All our chocolate starts with something good: ethics. We use couverture chocolate from Barry Callebaut who work directly with cocoa farmers in the Ivory Coast to grow sustainable cocoa.

This means better practices, fairer prices, and a chocolate supply chain we can stand behind.

Because what good is indulgence if it isn’t also doing good?